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Differentiation between service experience of 5 star and 5 star luxury hotels through the eyes of the Reception and the Concierge

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Bibliographic Details
Main Author: Darvassy Attila
Other Authors: Kardos Endre
Format: Thesis
Kulcsszavak:Guest Experience
Room's Division
Front Desk
Concierge
Four Seasons
Budapest Hotels
Five Star Hotels
Online Access:http://dolgozattar.uni-bge.hu/1447
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