Did the caller not book at first?
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| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Thesis |
| Kulcsszavak: | Room Reservations Revenue generation |
| Online Access: | http://dolgozattar.uni-bge.hu/18072 |
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| LEADER | 00000nta a2200000 i 4500 | ||
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| 001 | dolg18072 | ||
| 005 | 20190228165514.0 | ||
| 008 | 181121suuuu hu om 000 eng d | ||
| 040 | |a BGE Dolgozattár Repozitórium |b hun | ||
| 041 | |a en | ||
| 100 | 1 | |a Légrádi Nikolett Dalma | |
| 245 | 1 | 0 | |a Did the caller not book at first? |c Légrádi Nikolett Dalma |h [elektronikus dokumentum] |
| 246 | 1 | 1 | |a Nem foglalt a hívó elsőre? |
| 246 | 1 | 1 | |a Did the caller not book at first? |
| 520 | 3 | |a When a call inquiry does not result in booking, there is a missed opportunity, which could be captured by follow-up, and with investing in the employees and technology, hotels would capture significant incremental transient revenue. This research aims to prove the above hypothesis, through the example of The Broadmoor Forbes 5-Star and AAA 5-Diamond resort and a series of in-depth interviews which are conducted with Hungarian 5-Star Hotels. | |
| 695 | |a Room Reservations | ||
| 695 | |a Revenue generation | ||
| 700 | 1 | |a Szabóné Dr. Erdélyi Éva |e ths | |
| 856 | 4 | 0 | |u http://dolgozattar.uni-bge.hu/18072/1/DISSERTATION_NIKOLETT_DALMA_LEGRADI_2018_pdf.pdf |z Dokumentum-elérés |