The Truth Behind the Smile - Emotional Labour Performed in the Hospitality Business

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Bibliographic Details
Main Author: Csécsey Zsófia Zsuzsanna
Other Authors: Kovács Dr. Miklós
Format: Thesis
Kulcsszavak:emotional labour
emotional management
burn out
workforce
hospitality business
Online Access:http://dolgozattar.uni-bge.hu/18083