Pusztai Róbert & Karakasné Morvay Klára. How compensations motivate guests to revisit a hotel? Study on guest complaints and service recovery.
Chicago Style (17th ed.) CitationPusztai Róbert and Karakasné Morvay Klára. How Compensations Motivate Guests to Revisit a Hotel? Study on Guest Complaints and Service Recovery.
MLA idézésPusztai Róbert and Karakasné Morvay Klára. How Compensations Motivate Guests to Revisit a Hotel? Study on Guest Complaints and Service Recovery.
Figyelem: ezek az hivatkozások nem 100%-ban pontosak..