When the impossible becomes the frightening reality - Impacts of the COVID-19 pandemic on the behavior, reactions and adaptability of customers and catering establishments in Budapest

Elmentve itt :
Bibliográfiai részletek
Szerző: Menkó Gábor Péter
További közreműködők: Weninger Ágnes Rita
Dokumentumtípus: Diplomadolgozat
Kulcsszavak:customer behavior
eating habits
home delivery
hospitality
restaurants
Online Access:http://dolgozattar.uni-bge.hu/36438

MARC

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520 3 |a The COVID-19 pandemic has shattered the entire hospitality industry on a global level, which is still struggling with recovering from it. Budapest was not an exception either; catering establishments and customers both have had to adapt to the changed circumstances. This resulted in an enormous reshaping of the entire industry, highlighting the importance of quick reactions from the part of restaurants and that of the “right” of choice from the part of customers. In my thesis, I present their reactions and behavior regarding – among other things – home delivery, subsidies from the Hungarian government, innovative solutions, and ideas to mitigate the damages and altered eating habits. Global trends, the measures and situation of Europe are also mentioned. 
695 |a customer behavior 
695 |a eating habits 
695 |a home delivery 
695 |a hospitality 
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700 1 |a Weninger Ágnes Rita  |e ths 
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