Customers' intention in using Fintech services in Vietnam post-Covid-19 pandemic

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Bibliographic Details
Main Author: Truong Hai Minh
Other Authors: Czelleng Ádám
Forgács Máté
Format: Thesis
Kulcsszavak:covid 19
customer intention
fintech
Mobile Payment
technology acceptance model
Vitenam
Online Access:http://dolgozattar.uni-bge.hu/56709
Description
Abstract:The study emphasizes the significance of examining customers' intention towards utilizing Fintech services in Vietnam after the Covid-19 pandemic. The goal of this study is to provide significant insights into consumer motivations and preferences surrounding Fintech adoption by analyzing factors affecting the intention of Fintech’s users included Perceived Usefulness, Perceived Ease of use, User Innovativeness, Perceived Trust, Perceived Risks, Social Influence based on the proposition of Technology Acceptance Model (TAM).