Analyzing the Growth Potential of Outsourcing Services in Kyrgyzstan Opportunities and Challenges for Foreign Investors

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Bibliographic Details
Main Author: Kaiypov Aziz
Other Authors: Birizdó Imre
Tölgyessy Dr. Péterné Sass Magdolna Ildikó
Format: Thesis
Kulcsszavak:e-business
internet
investment
investment analysis
Kirgizisztán
külföldi befektetés
outsourcing
Online Access:http://dolgozattar.uni-bge.hu/57147
Description
Abstract:The thesis studies the growth potential of outsourcing services in Kyrgyzstan in comparison to global outsourcing destination countries and examines investment opportunities, legal and economic challenges for foreign investors. Against the background of the development of the global outsourcing services, such as Information Technology (IT), Business Process Outsourcing (BPO), and Knowledge Process Outsourcing (KPO) sectors, the Kyrgyz Republic is aimed to attract foreign investors for increasing industry, using its strategic location, young workforce and low operational costs. The study analysis existing outsourcing capabilities with the success of the local companies in different markets such as logistics dispatching, accounting and creative industries. A mixed-method approach was used, combination of qualitative analysis of policy frameworks and case studies with quantitative evaluation of economic indicators. Studies important government initiatives, such as High Technology Park (HTP) and Park of Creative Industries (PCI), which offer significant tax incentives and support for outsourcing specialized companies. However, challenges such as shortcomings in the infrastructure, inconsistent regulatory environments, limited English proficiency, and political instability negatively affects investor confidence and the country’s ability to attract large-scale foreign direct investment (FDI). The thesis studies the need for a comprehensive strategy integrating policy reforms, international partnerships, and local capacity-building initiatives and improving the country's brand. Kyrgyz Republic can position itself as a competitive outsourcing destination in Central Asia. This study contributes to the better understanding of the emerging outsourcing market and provides valuable strategies for stakeholders aiming to discover the sector's economic and social benefits in Kyrgyzstan.