How do negative online hotel reviews and hotel remediation influence consumers’ willingness to purchase.
Elmentve itt :
Szerző: | Xie Shijia |
---|---|
További közreműködők: | Székely György |
Dokumentumtípus: | Diplomadolgozat |
Kulcsszavak: | customer behavior Customer's attitude hospitality Online reviews Service remediation |
Online Access: | http://dolgozattar.uni-bge.hu/28338 |
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Hasonló tételek
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: Jin Yipei -
The Influence of Online Reviews on Decision-making Analyzing Leisure Travel Motivations among International Students Abroad
: Luangsouphom Lattana -
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: Szűcs Levente